Jacqueline is an expert Conflict Management Specialist with over 21 years of experience mediating cases in the Juvenile, Magistrate, and Superior Courts of the Metro Atlanta Area. As a mediator/registered neutral with the Supreme Court of Georgia's Commission on Dispute Resolution, I have amassed a world of experience working with juveniles and adults in the heat of conflict in court (involving delinquency, status, and civil offenses, even divorce). Jacqueline has also volunteered as the Chair of the Board for the Kennesaw Charter Science & Math Academy (2018-2020).
Her experience & training as a mediator and as a Licensed Professional Counselor has informed her skills to help counsel individuals, couples, families, & groups navigate the rough waters of conflict to obtain & maintain some sense of resolution in their lives. She provides a safe environment to address the various stressors & influences in life with practical and effective tools and strategies to achieve a WIN/WIN for all involved.
Jacqueline is a Certified Professional Counselor Supervisor and an experienced professional educator and trainer having conducted workshops for professionals and the general public covering topics relative to conflict management and resolution, assertiveness, and other psychoeducational topics. Her workshops have been approved by various professional organizations to include:
- Licensed Professional Counselor Association (LPCA) of Georgia,
- Georgia Society for Clinical Social Workers (GSCSW),
- National Association of Social Workers (NASW-GA),
- Georgia Association for Marriage and Family Therapists (GAMFT),
- Georgia Office of Dispute Resolution (GAODR),
- Georgia Peace Officers Standards and Training (GA-POST) Council, and
- The State Bar of Georgia.
She is a Licensed Professional Counselor with experience in providing counseling and therapy to individuals, couples, families, and groups through various issues including, but not limited to, grief, infidelity, depression, anxiety, mood disorders, emotional and behavioral disorders, and more... She has a passion for helping individuals and families gain the help and understanding they need to cope with life’s difficulties and overcome life’s obstacles through the counseling relationship among other avenues. Jacqueline has been trained to use attentive listening, interviewing skills and other various techniques to gain understanding of and assist clients in their goals for personal and professional success.
She obtained her Master of Science degree in Professional Counseling from Georgia State University and her Bachelors of Science degree in Human Services. Her experience includes working as a case manager with families and children in need of housing among other basic needs. Her professional experience not only includes using conflict management training and skills in the ADR programs of court systems, but also years of involvement with children at every age level in the public school system as a substitute teacher. Educational specific atmospheres include Elementary, Middle, and High Schools, Kennesaw State University and those of religious institutions and summer camps involving infants to 16 years old.
A delicate integration of approaches specific and applicable to each individual, couple and family. Such approaches would include:
- Cognitive Behavioral Therapy
- Adlerian Therapy
- Mindfulness Therapy
- Family Systems Therapy
- Narrative Therapy
Areas of Interest
- Christian Counseling and Therapy
- Pre-Marital Counseling/Therapy
- Couples/Marital Counseling and Therapy
- Grief Counseling
- Assertiveness Training
- Parenting Workshops
- Life Skills Workshops ( including communication skills, anger and stress management, to name a few)